Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, dedicated membership system and much more. No coding skills required! Support desk and chat plugin for WordPress. A complete solution to provide support to your audience. The first WordPress plugin with a complete bot integration powered by API.AI by Google. The cheapest and best Slack integration.
Features list
- Support and chat features
- Slack chat full synchronization – Send and receive user messages directly from Slack.
- Work immediately – Immediate installation and usage by just insert the shortcode.
- Rich messages – Dialogflow bot rich messages sending.
- Bot – Integrate a multilangual bot powered by API.AI.
- Email notifications – Notify users and agents by email when a reply is received.
- Tickets system – Fast, powerful and user friendly tickets system.
- 100% responsive – Fully esponsive for smartphones and tables.
- Agents and users – Add and edit users and agents on the admin side.
- WordPress users – Login and membership can be also the original WordPress users system.
- Multilingual – Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified 简体ä¸æ–‡), chinese (traditional ç¹é«”ä¸æ–‡), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
- Support desk only features
- Indipendent users system – Dedicated and indipendent users system disconnected from WordPress users.
- Login and registration forms – Custom registration form with four optianal fields. User can login with username or email.
- Scroll box – Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
- Layouts – You can choose if show the profile image or not on both registration and conversation.
- Chat only features
- Unified administration – Manage both support and the chat conversations and tickets in one place.
- Chat header styles – Customize the design of your chat by adding a background image and a brand logo image
- Sounds – Play a sound when the user receive a new message.
- Members and guest users – Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
- Welcome message – Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
- Follow up message -The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
- Other features
- Top performance37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
- Regular updates Like for all our products we guarantee constant updates and bugs fix.
- Developers API Simple to use but powerful api are available for Javascript and PHP.
- Colors Change the chat colors.
- Images Change chat icon.
11/03/2021 | Support Board |
New feature
Option to disable success registrarion message and user details in success message.Bug
Fixed bug related to the online status and the PHP API function 'sb_is_user_online()'.Bug
Fixed bug related push notifications for users.Bug
Fixed bug related to repeater settings.Bug
Fixed bug related to new conversations.Info
The PHP API function 'sb_curl()' now returns the URL of the saved file when the function type is 'FILE'.Info
New returned value 'extra' for the PHP API function 'sb_get_conversation()' and WEB and JS API funtions 'get-conversation'.Info
New returned value 'source' for the PHP API functions 'sb_get_conversation()', 'sb_get_conversations()', 'sb_get_new_conversations()', 'sb_search_conversations()' and WEB and JS API funtions 'get-conversation', 'get-conversations', 'get-new-conversations', 'search-conversations'.Info
New arguments 'source' and 'extra' for the PHP API function 'sb_new_conversation()' and WEB and JS API funtions 'new-conversation'.Download Now Support Board – Chat And Help Desk for $4.98. You’ll receive the exact .zip file you would download from the original author. save up-to 95%.
